Showing posts with label Company: ACER. Show all posts
Showing posts with label Company: ACER. Show all posts

18 October 2009

The Innovator's Dilemma - Book Review

A friend recommended this book to me a few months back. I read it then but after the recent discussion about Dell, Acer and the netbook market decided to read it again. I also posted a review on Amazon.


The Innovator's Dilemma is a unique approach to understanding corporate failure. Christiansen's thesis is that well managed companies with all the best processes in place do fail. The failure is not due to inefficiency, bad management or bad processes but due to companies being responsible in terms of listening to their customers, investing in technologies that their customers' demand and rationally allocating resources to high-margin products. Christiansen argues that these investments are made on sustaining technologies as opposed to disruptive technologies. He reason's established sector leaders do this because the initial market for disruptive technologies is too small to justify the investment and sustain corporate growth. This provides new entrants with time and space to establish themselves in the emerging market and that when the performance of the disruptive technology intersects the needs placed on the traditional technologies in an industry, these disruptive technologies will start to take over from the traditional sector leaders. [Read Full Review]


I feel this book speaks directly to what is happening in the netbook market. Once again, this is not a prediction of the demise of Dell but netbooks are changing the way people percieve and view computers. The growth of this sector has obviously grown due to the economic crisis due to the low price of these devices but I still cannot help feeling that by not investing in these products, they are missing something. I may be wrong but this book (even the introduction) is a mirror of the current situation in this market and also surprisingly the rise of ARM processors.

So anyway rather than reading the review read the book and let me know what you think. It will be interesting.

15 October 2009

Are PC Shipment Volumes Meaningful

Yesterday we wrote that Acer had taken the number 2 spot in terms of volume for PC shipments in Q3 this year (Acer Rises to No. 2 in Q3 2009 ). Tony Bradley comments on this data over at PC World:


The third quarter sales figures brought great news for the PC industry-- sales are up! Following declines in the first and second quarters, global sales of PC's are up 2 percent for the third quarter, seemingly signaling a light at the end of the recession and IT spending glut tunnel. However, the news isn't all good.

See, here's the thing about statistics and numbers: they say what you want them to say. Good news can be extracted by focusing on the total number of actual devices that were bought and sold during the quarter. However, that statistic does not tell the whole story.


Bradley's perspective is that the shipments are not a significant indicator of the health of the company or the industry. His thesis is that absolute volumes are not as important as say revenue or overall profit and that while the small marginal increase in sales and the growth of Acer is not unimportant. There are other issues that need to be addressed. When speaking about Dell, he quotes Michael Dell who said "If we [Dell] wanted [market share], we'd go and sell a whole bunch of netbooks." The point being that Dell are focusing on long term revenue growth, profitability and not looking at incremental market share as it changes each quarter (quarterly myopia is an obsession and has played its part in the economic downturn).

When reading his article a couple of things sprang to mind.

First, while I do agree with Bradly that it is good for companies to focus on "long-term strategy and profit" it is unfair to say (or imply) that Acer or the Taiwanese companies aren't doing that. Of course they are. Getting into the netbook game was a long term strategy for both Acer and Asus and right now they are reaping the rewards of their planning and the advantage they are gaining from their strategic foresight when they launched the netbooks a few years ago.

Second, what is is Dell's long term strategy? No doubt they have some plans but as we have commented here before some industry observers believe Dell's business model is struggling to survive . Admittedly I haven't kept up and a lot might have changed since 2008 when the article was first published, but still, have they managed to realign the organization and their entire business model to be able to drive growth?

Third, what about the share prices? YTD Acer's shares have climbed from NTD40 per share to NTD80 per share (that is a %100 climb) whereas Dell has gone from US$10.54 to US$15.43. Certainly Acer is seeing the reward for their growth strategies (and to think I was thinking of buying Acer at NTD25 way back when, DAMN!)

Fourth, netbooks are a disruptive technology. Both Acer and Asus are aware of this. In "The Innovator's Dilemma" Clayton Christensen has highlighted the way disruptive technologies can bring down market leaders very quickly if they do not invest in these technologies. Yes, right now Dell does have very strong relationships with businesses around the world, but when the push comes to the shove and the netbook computers are increasingly adopted by businesses accross the board, Dell won't be in the game.

To stress, I am not here suggesting that Dell will fail. The world of business is too uncertain for such radical proclamations. The point here is this: Dell can carry on running along the lines they are going but right now technology is moving towards flexible, mobile devices that can be easily moved around and connected anywhere. I dare suggest that although sitting and doing nothing may be a long term strategy, innovation right through the value chain, gaining new market share, and becoming dominant in new market spaces is a valuable long term strategy that will reap reawards later. The experience curve suggests that as Acer, Asus and the others continue to grow in the netbook space, their cost structures will decline and when and if Dell do decide to enter the market space, they will be blown away.


PC WORLD: PC Shipments on the Rise, But at What Cost?

14 October 2009

Acer Rises to No. 2 in Q3 2009

In Acer Climbing to No. 2 we noted that IDC reported Acer was the second largest PC distributor behind HP with a market share of 18.5%. Today Reuters reports Acer has surpassed Dell in Q3 2009 as well. Reuters says:


Taiwan's Acer Inc (2353.TW) surpassed Dell Inc (DELL.O) to become the world's No. 2 PC maker in the third quarter as worldwide industry sales proved surprisingly strong, spurring hopes that demand is rebounding.


According to Reuters Acer now has a PC market share of 14% while HP leads with a market share of 20.2% and Dell at 8.4%. Are Dell in trouble? ASUS and Lenovo will be fighting for more market share and both those companies may start to attack Dell's position in the market. Only time will tell.


Reuters: Acer passes Dell as global PC shipments rise

06 August 2009

ACER Surpasses HP in Europe

Following up to our previous two stories this week Acer Climbing to No. 2 and PC Demand is Climbing the Guardian now reports ACER is no. 1 in Europe. According to the Guradian:


The Western European PC market declined in this year's second quarter, but only by 3.3%, according to the latest provisional numbers from Gartner. Acer increased its unit sales by 24.3% to 3.2m units to take top spot from Hewlett-Packard, which grew sales by only 1.4% to 3.0m units. This was mainly the result of Acer shifting almost half the netbooks sold in Europe.

Basically, the professional PC market plunged by 21%, hitting companies that sell a lot of business machines such as HP, Dell, Lenovo and Fujitsu. The consumer PC market grew by 21%, benefiting companies such as Acer, Apple, HP and Samsung -- those with more consumer-oriented products, and netbooks in particular.

Ranjit Atwal, principal analyst at Gartner, says: "Without mini-notebooks, the market would have declined more than 15%, but given the new routes to market and price points of these PCs, they have managed to prevent a more severe decline."


Well it seems the netbooks have helped ACER get ahead of the pack. It strange I see this today since last night I received an email from a friend saying how he enjoyed using is ACER laptop on a recent trip to the US. He said: "Acer seems to be making real market inroads here in the UK, and I much prefer their offerings to the Asus equivalents - they just look better built and classier." It seems he was right on the money.

Acer do need to be careful though. I have a friend whose ACER has failed five times and he has had to take it back to the ACER service center five times. They have not resolved the issue and, in my opinion, should offer the money back or give him a new PC. In Contemporary Strategy Analysis Grant wrote:


"During the 1990s, desktop PCs becoame commodity items idnetified by their technical specifications more than by their brand names. Yet, Dell Computer;s direct sales model allowed it to differentiate its PCs by permitting customers to design their own computer sustem and offering complementary services such as online customer support, three-year on-site warranty, web hosting, installation and configuration of customers' hardware and software." (Chapter 9, Differentiation Strategy)


The point being that while ACER is doing well in Europe and expanding globally, they need to back it up with the right level of support and services. If a computer inexplicably fails five times, they should replace it. When computers fail they cause frustration and emotional distress and PC makers should be attuned to that fact. I myself have owned two ACERs. The one got really old when it needed its first service and the second one we bought earlier this year and we are happy with it. But we are lucky and perhaps my friend just got unlucky with getting the wrong one out of the box. Other companies it seems may be more attuned to the bundling of services and customer care than does ACER.

I personally am very impressed with the Dell support here in Taiwan. I have had two HDD crashes so far and both times they have responded quickly and effectively (I lost a lot of data but that is not the support teams' fault). I have other friends who are equally impressed with Lenovo's service both here in Taiwan and in the US. ACER needs to be attuned to this and backup their brand promise and delivery with tangible and meaningful services and offerings that protects the consumer and makes each consumer feel secure with their machine. Preferably 99% of the PCs do not fail, but when one fails, they should act fast and without hesitation or discussion.

Guardian: Acer top in European PC sales, says Gartner

03 August 2009

Acer Climbing to No. 2

Yesterday, in PC Demand is Climbing we noted that PC demand had started to increase again due to a a strategic focus on prices from the main PC suppliers. We also noted "There was speculation earlier in the year that ACER would climb above Dell to no. 2." Well, as if on cue, Digitimes yesterday quoted an IDC report saying that Acer was second overall amongst PC vendors in in Q2 2009 with a market share of 18.5%. According to Digitimes:


Acer shipped 6.65 million notebooks in the second quarter of 2009, pushing its share in the global notebook market to 18.5%, compared to 17% in the first quarter, according to data compiled by IDC.

Hewlett-Packard (HP) retained its top ranking position with second-quarter notebook shipments totaling eight million units, but saw its market share decline to 22% for the quarter, down from 22.7% in the previous quarter, IDC said.

Total global notebook shipments reached 36 million units in the second quarter, up 5.6% from 34.1 million units shipped in the first quarter, IDC said.


Dell is certainly facing challenging times. In October last year in Dell's Business Model Struggling to Survive we noted that Dell had started to shift away from their traditional business model towards outsourcing their manufacturing. This started to occur during the big downswing in the economy and one can only imagine that realigning systems and processes with new overall strategic imperatives is very difficult during a normal economic cycle and especially challenging during a large downswing.

As for competing on price, it further highlights how increasingly commoditized PCs are becoming with very little room for product differentiation between competing vendors. And if companies are competing on price, they really do need to have a competitive cost structure throughout the business.

As for Acer, how have they risen so far? Last year in The Rise of Acer we quoted Drew Cullen who said Acer had "decided to build a brand business, to major on notebooks, and target small and medium business and consumers in particular. Also, it looked to the developing world – especially the BRIC (Brazil, Russia, India and China) economies as another growth engine." The article is worth a revisit.

Digitimes: Acer market share rises to 18.5% in 2Q09, says IDC

02 August 2009

PC Demand is Climbing

Reuters reports that demand for PCs is starting to increase again but argues that the PC manufacturers have defended their market share (and tried to seize market share) with aggressive pricing strategies. According to Reuters:


A gradual bounce back in consumer demand is helping keep the struggling personal computer market afloat, but plunging prices and a shift toward cheaper machines will keep up the pressure on profits.

Globally, consumers are coming back to PCs, but they are doing so at prices as much as one-fifth lower than even a year ago, analysts say.

Hewlett-Packard Co, Dell Inc and rivals Acer and Lenovo have slugged it out to keep sales up and safeguard or take market share: a battle that of late has been waged by aggressive pricing, analysts say.

Pacific Crest Securities analyst Brent Bracelin noted PC prices have fallen for years, but the decline accelerated with the introduction of no-frills netbooks. He said PC makers have plenty of experience managing costs to maintain margins.

"There's always going to be pressure," he said. "The question is how well do you manage the supply chain and try to reduce costs at the same pace as the price decline or faster."

The global PC market is still limping along, with second-quarter shipments falling 5 percent from a year ago, according to Gartner. But that result was better than expected, and Gartner said the continued growth of low-cost laptops was a driving factor.


A bounce back in the PC sector is good for Taiwan. The bounce back, if real, will certainly seep through the supply chain and increase demand from PC component suppliers. This in the long run will have a positive impact on the Taiwanese economy and hopefully ensure people here will be able to find more jobs and opportunities. The other interesting side of this would be to understand who has lost and gained. There was speculation earlier in the year that ACER would climb above Dell to no. 2. Time will tell I suppose but my guess would be that in these times that demand frugality and attention to cost, the Asian suppliers might be better off.

Consumer PC demand is back, but at what price?

22 April 2009

Acer launches mobile phones in Asia

AFP reports Acer has launched their first smat phones into the Asian market. AFP writes:

Taiwan-based computer giant Acer on Wednesday launched a series of advanced mobile phones for the Asia-Pacific region, ramping up its expansion into the wireless communication market.

Company executives said Acer was banking on its experience as a leading computer brand to gain a share of the lucrative market for "smartphones" -- feature-packed devices with multi-media functions including web surfing.

The unveiling of the products here will be followed by similar launches in Southeast Asia, Hong Kong, Taiwan, India, Australia and China, they said.

It came two months after the company announced a move into the mobile phone market in February at an industry event in Barcelona.

Best known for its laptops, Acer said its smartphones come equipped with powerful processing and memory capabilities.

"We are facing a very large opportunity here," said Roger Yuen, Asia Pacific vice president for Acer's smart hand-held device business group.

About 200 million smartphones are sold each year and Acer believes the market should grow at 15 percent annually in the next five years.

"Our ambition is to be among the top five smartphone vendors in the world in the next three years," Yuen said.



Applying the brand to Smart Phones is not such a bad idea but I am not sure if their "experience as a leading computer brand" is applicable to the Smart Phone industry. No doubt Acer have cooked up unique smart phone penetration strategies and maybe they are banking on the brand name to provide them with a good image but overall one would imagine the computer-experience and the smart phone-experience maybe a little different and require different strategies. Anyway, technologies are converging and Acer did need to make this move (it was the next logical step after netbooks).

16 February 2009

Acer Moves into Smartphones

AFP reports from the Mobile World Congress in Barcelona that Acer is moving into Smartphones. According to AFP:

Taiwan-based computer manufacturer Acer announced a move into the mobile phone market on Monday, unveiling its first range of high-end handsets at an industry event in Barcelona.

The group, best known for its laptops, unveiled eight "smartphones" that have Internet and powerful processing and memory capabilities as well as core phone functionality.

"The smartphone market is a natural direction of our long-term mobile strategy," said chief executive Gianfranco Lanci during a press conference at Mobile World Congress.

The first four handsets are expected to go on sale worldwide in March or April, marketing manager Sylvia Pan told AFP.

The touch-screen phones, demonstrated here mostly in black with a design that resembles the top-selling Apple iPhone, will connect to the Internet via a Wi-Fi connection and run with the Windows mobile operating system.

The move illustrates two trends in the mobile phone industry: the growing attractiveness of the high-end market for "smartphones" and the arrival of traditional laptop computer makers in this segment.

The diversification strategy for Acer is clear and I wouldn't be surprised if we see more traditional PC companies moving into new market segments. From my perspective (and it is the perspective or a person who dislikes mobile phones) the concept of the telephone is changing/has changed from a simple communications device to an application rich, lifestyle device that is meant to make life easy such as mobile internet banking etc.

AFP: Taiwan's Acer moves into mobile phones

06 January 2009

Are Desktop PCs a Spent Force?

Reuters has a very interesting article on the decline of the desktop PC market and the rise of notebooks (laptops). According to Reuters:

The age of the desktop PC appears to be over as its more portable cousin, the laptop, surges ahead with consumers clamoring for light-weight computers in funky designs for use at home, in cafes and on the train to work.

Not a single desktop model figured on online shopping portal Amazon.com's top 10 selling PC and hardware list the weekend before Christmas, while seven laptop models made the list.

It was yet another sign that the former dominance of desktop PCs is fading as wireless advances and lower prices make laptops the preferred option for millions of PC users around the world.

"On both price and performance, laptops are so competitive now it's surprising they weren't able to catch up with desktops even earlier," said iSuppli analyst Peter Lin.

Of course, if this is true, its good for Taiwan. Reuters continues:

Many companies eagerly awaiting the era of the laptop are in Taiwan, maker of about 80 percent of the world's laptop PCs. They include the world's top two contract manufacturers, Quanta and Compal Electronics, and two of the most aggressive laptop brands, Acer and Asustek.

While those firms have seen their market share rise, the world's top two PC makers overall, Hewlett-Packard and Dell, have seen their share shrink.

Other companies that produce parts such as motherboards for bulky desktop PCs are already switching production to parts for other electronic gadgets such as iPhones.

While laptops used to cost more than double that of a desktop with equivalent processing power, advances in technology and economies of scale have dragged prices down so much that little price differentiation exists today for most consumers looking for a daily use PC, analysts say.

"It's just evolutionary I suppose," said Gartner analyst Tracy Tsai. "Things have reached a point where the price difference is no longer as pronounced as before for many consumers, and the average person is more likely to choose the option that offers him portability over the one that doesn't."

The growth in the notebook PC market is good for Taiwanese companies since they do dominate the market globally. Of course there are a few other companies that manufacture notebooks including Inventec. HP and Dell will have to become far more competitive in the notebook market to be able to compete effectively with Asus and Acer, who seem to respond to market demand very quickly.

Reuters: As laptops dominate, desktop PCs face obsolescence

Netbooks Rising

The Wall Street Journal (WSJ) has an excellent article on the rise of netbooks:

A new breed of low-priced laptops called netbooks have been thriving during the downturn -- so well, in fact, that many high-tech companies are scrambling to adapt.

The responses by these high-tech companies will be a hot topic at this week's Consumer Electronics Show. They include not only new netbooks -- which typically cost $300 to $500, and often use Intel Corp.'s Atom chip -- but products that address shortcomings of the new category and other portable PCs.

Netbooks, for example, tend not to be very good at displaying graphics and playing videos. So Hewlett-Packard Co., for example, on Tuesday introduced a $699 laptop that beefs up those capabilities with chips from Advanced Micro Devices Inc. H-P's new dv2 model is less than one inch thick and offers many features found in higher-end products such as Apple Inc.'s MacBook Air, which starts at $1,800.


Hewlett-Packard
Hewlett-Packard's thin new dv2 has features of high-end laptops but a price closer to low-end netbooks
Another problem with netbooks, and other laptops, is that they tend to start up too slowly and run out of power too quickly. Phoenix Technologies Ltd. is trying to address those issues with a downloadable layer of software, called HyperSpace, that lets users do simple chores such as calling up Web sites without waiting for an operating system to boot up.

The activity is the latest sign that technology segments are converging at an accelerating rate, driven by competitive pressures that the recession is amplifying. Companies including Phoenix are trying to help netbooks and other portables work as simply as cellphones, just as makers of those pocket-size devices are improving their ability to tap into the Web.

In another tactic, Qualcomm Inc. and Freescale Semiconductor Inc., which make chips for cellphones, are discussing plans at CES to offer their technology for netbooks, too. Henri Richard, Freescale's senior vice president and chief marketing officer, predicts that new entrants such as cellphone makers will join the race to make portable computers. "Netbooks change the paradigm for how you enter the computing space," Mr. Richard says.

The new products, sometimes called mini-notebooks, were exemplified by the success of the Eee PC that Taiwan's Asustek Computer Inc. introduced in 2007. Its initial models started at $299, had a seven-inch screen, used Linux rather than Windows and had no disk drive. The portables stored a small amount of data on flash memory chips.

Since then, companies such as H-P, Dell Inc. and Acer Inc. have introduced machines with a range of features, including larger screens, disk drives and Microsoft Corp.'s Windows XP software.

One of the biggest cheerleaders has been Intel, which helped popularize the term netbooks and this past spring introduced the low-priced Atom chip as a calculating engine for the new devices. "Suffice it to say, demand turned out to be much larger than we anticipated," says Bill Calder, an Intel spokesman.

Gartner analyst Mika Kitagawa estimates that more than 10 million netbooks were sold in 2008, surpassing the research firm's earlier estimate of eight million -- and leaping from the hundreds of thousand believed to have been sold in 2007.

Some companies initially predicted that netbooks would find their biggest audience as a first computer purchase for customers in emerging economies. Now, though, many industry executives agree that netbooks are mainly being purchased as a second or third computer in more affluent households -- good for quickly checking Web sites, but not powerful enough for chores such as burning DVDs.

Another issue has been whether netbooks are expanding the PC market, or taking sales from more expensive laptops. "This is a class of PC devices that is much more incremental than it is cannibalizing," argues Brad Brooks, corporate vice president of Windows consumer product marketing.

Mr. Brooks estimates that more than 80% of netbooks now ship with Windows, compared with less than 10% when the devices first went on sale. But most run XP, and analysts believe that Microsoft receives less revenue and profit from that product than the newer Windows Vista software that comes with other laptops. Intel has said its prices and profit margins on Atom also are lower than on some other chips.

Any line between netbooks and higher-end laptops stands to get even blurrier, as competition causes companies to add more features to their products. Dell, for instance, now sells a $499 netbook with a screen measuring 12 inches, essentially a scaled-up version of an earlier product with an 8.9-inch screen. H-P, in addition to its higher-priced dv2, at CES is introducing a $499 extra-durable netbook with a 10-inch screen that is aimed at business customers.

Jonathan Kaye, the marketing director for H-P's consumer notebooks division, said that until recently, PC companies have been building machines that conform to "a fairly strict definition of what a netbook is," set largely by Intel's specifications. But, he adds, "that could change over time" as manufacturers add more sophisticated features.

Roger Kay, an analyst at Endpoint Technologies Associates, says H-P's new laptop is evidence that netbooks and the competition they have spurred are dragging down PC prices and taking sales from more-expensive models. PC makers are "eating their children," he says.

Chip makers certainly don't intend to let Intel run away with the market. Via Technologies Inc. is expected to discuss its competing microprocessors for netbooks at CES.

AMD, though not selling a chip for netbooks, says that most consumers will prefer machines like the dv2 that use its microprocessors and more powerful graphics circuitry, in a combination code-named Yukon that it is announcing Tuesday. Nvidia Corp., another maker of graphics chips, wants to convince netbook makers to use one of its graphics chips alongside Intel's Atom -- providing what it estimates to be 10 times the performance of the accessory chips Intel offers with its microprocessor.

Then there is the issue of the time it takes to start Windows. Phoenix, which sells PC makers built-in programs that control the boot-up process of their systems, estimates that its HyperSpace software can let users start surfing the Web in a few seconds, save energy and avoid security problems associated with Windows. The software comes in two versions, priced at $39.95 and $59.95 for a year of use.



We have pondered previously whether or not netbooks would indeed cannabilize the PC market (Will Netbooks Cannibalize Notebooks? and Impact of Low Cost PCs ) and we also noted some executives did not see netbooks as a threat (Wistron Chairman says Netbooks not a Threat). It was therefore interesting to read the the Microsoft corporate vice president as saying netbooks are "incremental" machines. Netbooks were launched over a year ago and the playing field is admittedly becoming more clear.

I also thought it was interesting to note how the technologies are converging. The world is definitely becoming an interconnected mobile world with communications available to anyone, anywhere 24/7.

My final thought on this article, and probably the greatest lesson we can learn, is that the next big product hit might be just round the corner. Who would have thought that a little over a year after launching the netbook, the market sector would be so significant for the players therein. Asus should really be congratulated on their innovation and their willingness to try selling these low power, cheap computers. For two long the standard perception in the computer industry was faster, more powerful machines are better. No one really thought portability could be a significant purchasing choice for some people. Asus really did a wonderful job of changing the face of an industry that was becoming increasingly stagnant and commoditized.

WSJ: High-Tech Companies Take Up Netbooks

07 December 2008

Acer's Rapid Growth

Acer recently became the number one monitor player in India. Channel Times recently tried to understand some of Acer's growing success in India by interviewing S. Rajendran, Chief Marketing Officer, Acer India.

On gaining market share in LCD screens Mr. Rajendran said: "According to IDC, today we stand at the top of the heap as the no. 1 player in the overall LCD monitor market in India with a market share of 15.8% as of Q3 2008. We have grown almost 35% Y on Y from Q3 of 07, when our market share stood at 11.5%. Acer today, dominates the overall LCD monitor market in India with total unit sales of 220, 554 in Q3 2008 alone."

On the response of Indian consumers to Netbooks, Mr. Rajendran said: "The initial response to the offerings has been mind boggling. We are deluged with orders from our retailers and other partners across the country. As of now, how much we sell is more a question of supply rather than demand. We see a continued growth in the netbook front through the next quarter, given the current market scenario and the value add of the product - when comparing cost versus functionality and style."

And Mr. Rajendran also said: "On Notebooks, we continue to maintain the scorching pace we have set in the market world-wide and in India over the past few years. We will continue to be the fastest growing Notebook brand in the top 5 in India too. World-wide Acer is now the no.2 Notebook brand behind the market leader HP. We have also become the 3rd largest PC brand overall in the last one year, which showcases the success we have had across product categories during the last couple of years."

The interview also covers Acer's future channel partner plans and how Acer plans to continue to enhance its position in both the local Indian market and the global market. Its an interesting read. To read the whole interview follow the links below.

ChannelTimes: 'The Future Belongs to Acer' (Part I)
ChannelTimes: 'The Future Belongs to Acer' (Part II)

06 October 2008

The Rise of Acer

Drew Cullen at Channel and Register has an interesting piece on the rise of Acer as a global brand. Cullen writes:

In recent years, sales of PCs have consolidated, big-time. The US and Japan are the only mature economies in which there are many significant ‘local’ PC makers – but they tend to have names like HP and Dell and NEC and Fujitsu.

In the US and in Europe, the national champions of yore have mostly fallen by the wayside. In due course the emerging economies will follow suit – maybe another Chinese PC maker will break out, to join Lenovo.

Acer saw that average selling prices were under price and margin pressure, that without differentiation, things could only get worse, and that raw performance was becoming an inadequate differentiator. The PC market was already becoming the survival of the biggest.

Acer’s prognosis was commonplace. The remarkable bit is that Acer decided to do something radical, over and above outsourcing the tin-bashing.

In brief, the company decided to build a brand business, to major on notebooks, and target small and medium business and consumers in particular. Also, it looked to the developing world – especially the BRIC (Brazil, Russia, India and China) economies as another growth engine.

In the process, Acer has become something of a Global Brand, for which Taiwan is not famous. Remember, the company once was called Multitech, which shows how much it had to learn.



Cullen is absolutely spot on. Taiwan is not known for its brands and the OEM/ODM business is prevalent right through the value chain of Taiwan's hi-tech industry. Acer is unique in that they developed a powerful global brand without anyone really noticing them. ASUS has now followed Acer's lead and spun off their manufacturing into two separate companies (Unihan and Pegatron) and are focusing on building the brand.

Sadly many Taiwanese companies now don't realize that OEM/ODM manufacturing and brand building are in some ways diametrically opposed strategic initiatives and that they cannot do both. ODM/OEM manufacturers are all focused on cost cutting and savings whereas branded products are more interested in creating value added through services and features. Of course they do try to create the value added cheaply but they usually get what they pay for including poor features and bad service which ultimately degrades the value of the brand being created.

At any rate, Cullen's article is a good read and Acer's strategy may be a template or other companies trying to move through to their own brands. Then again, maybe not.

Channel and Register: Acer: We’re comin’ at ya, Dell

05 October 2008

Taiwan Top Brands 2008

China Economic News (CENS) reports the Taiwan External Trade Development Council has release a list of the top 20 brands in 2008. CENS writes:

The Taiwan External Trade Development Council (TAITRA) will officially unveil Taiwan’s top-20 international brands Sept. 30, which bear an estimated production value of US$9.141 billion, breaking the US$9 billion level the first time; and of which US$7.537 billion is generated by the top-10 brands.

The top 20 brands listed alphabetically are:

  • Acer
  • Advantech
  • Asus
  • Biostar
  • Danze
  • D-Link
  • Depo
  • Genius
  • Giant
  • HTC
  • Johnson
  • Leadtek
  • MasterKong
  • Maxxis
  • Merida
  • MSI
  • Synnex
  • Transcend
  • TrendMicro
  • Uni-President
  • Zyxel

According to CENS:

TAITRA reportedly cooperates with Interbrand, a U.K.-based branding consultant, to organize the yearly event, which has been gaining increasing attention in recent years, hence drawing increasingly more Taiwan manufacturers to vie for the coveted title.

Yes, as we have discussed before, branding for Taiwan is becoming and imperative but so few companies do it well. Some heads of the giant companies in Taiwan agree. According to the Taipei Times:

The future of business in Taiwan lies in branding, no matter how difficult it is to achieve, Acer Inc (宏碁) founder Stan Shih (施振榮) said at a business seminar in Taipei on Saturday.

“The days of doing OEM [original equipment manufacturing] and ODM [original design manufacturing] are numbered,” Shih said. “Perhaps these businesses will thrive for another five to 10 years, I don’t know. But going forward, in order to elevate Taiwan to the global business scene with added value, we have to invest in branding right now. This is our social responsibility.”

Stan Shih received support from HTC head Peter Chou.

High Tech Computer Corp (HTC, 宏達電) president Peter Chou (周永明) was the other guest of honor at the seminar on Saturday. Echoing Shih’s stance on the future of Taiwan, he said: “Manufacturing is no longer a value Taiwan businesses can provide. Vietnam, China and other emerging countries are quickly catching up.”

Branding in Taiwan is very important but so few companies know how to do it well. Many companies think sticking a name on a product is equivalent to branding the product and see that as the end of the game. Taiwanese tech companies need to learn that branding is an essential part of their future and learn how to do it properly.

CENS: Top-20 Global Brands in Taiwan Worth More Than US$9 B.
Taipei Times: Acer head stresses branding at Taipei business seminar

29 September 2008

Half-terrabyte Notebooks from ACER

ACER has launched the industry's first notebooks with 500 GB of storage. Digital Home writes:

Still need more storage on your laptop? If so then you'll be happy to hear that Acer has begun begun shipping with the industry's first half-terabyte notebook hard drives.

The laptops feature Seagate's Momentus 5400.6 500GB hard drive which include G-Force Protection, a free-fall sensor technology that helps prevent drive damage and data loss upon impact if a laptop PC is dropped.

Seagate announced the new laptop drives in July along with their new flagship Barracuda 7200.11 1.5TB desktop hard drive,. Both types of drives provide significantly more storage space than previous laptop and notebook drives thanks to perpendicular magnetic recording (PMR) technology.

500 GB is a lot of space, probably more than most people will ever need unless you are into gaming, videos and photos.

Digital Home: Latest Acer notebooks offer half-terabyte of storage

19 August 2008

Wirless NAS

I used to work in the storage industry and therefore have a latent love of storage devices. They are the backend products that nobody ever sees or hears about but are the heart and soul of all networks. Everyone knows about servers and routers but few people know about RAID storage devices. I therefore enjoyed reading about ACER's newly released wireless Network Attached Storage (NAS) system.

Acer Computer Australia has released the Aspire easyStore; an intelligent network storage solution designed for small, medium and home office network environments.

The wireless accessibility is a major differentiator from other similar products in the market. With integrated 802.11b/g the Aspire easyStore has the ability to work as a wireless access point with no network cabling required. The product also offers Gigabit LAN connection for data transfers.

While the Aspire easyStore offers a large storage capacity (up to 4TB using 4 high capacity hard drives), the device is still simple to setup and manage through an intuitive web browser based user interface.

The Aspire easyStore features integrated iTunes and UPnP AV Media Server allowing the capacity to stream photos, music and videos to UPnP AV client devices such as a Playstation and share files amongst mixed OS users. The device includes RAID control enabling protection of files, supporting levels of 0, 1, 5 and JBOD. easyBackup software enables automatic client backup and system recovery if a hard drive fails, file corruption or accidental file deletion occurs or in the event of virus attacks.

Yeah, I know it is all marketing blurb but imagine having wireless access to a 4.0 TB hard disk! Pretty cool huh! I think so. Why is this important? Well, consider the netbooks (low cost PCs). They only have limited storage available. Their advantage being they are cheap, small and easy to carry. However, you still have tons of data you want to access but plugging in a USB cable to an external hard disk is just irritating right? Well this is the answer to all your storage dreams. Hey, if I can persuade the better half I might buy one....grin....ok, not neccessarily the ACER...

Tweak Town: Acer debuts wireless NAS solution

18 August 2008

Free ASUSTek Netbook...

...bundled in a two year 3.5G online service contract. ASUSTek are still working to change the PC landscape!

Last week we noted in Bundling Netbooks with Telecom Offerings how both ACER and ASUSTek are negotiating with telecoms to bundle free netbooks with long term online contracts. Digitimes now provides more details about these contracts. Digitimes writes:

Asustek Computer is cooperating with Orange to push out a free Eee PC bundle in the UK market, according to the company.

Asustek is offering its Eee PC 900, which features a Celeron M processor, 8.9-inch panel, 16GB hard drive and Windows XP operating system, in the bundle deal. The deal requires a two-year 3.5G online services contract with Orange, which will cost an average of £25 (US$46.71) per month.

The bundle deal should help ease Asustek's Eee PC 900 inventory pressure.

First thing to note is how ASUSTek are innovating in the way they sell these netbooks. Although they still sell the netbooks directly into the channel, they are also using the netbooks as a value-added component of a telecom deal. This approach to selling is completely different to the normal way of selling PCs and shows how ASUSTek are positioning the product. The product is being positioned as a mobile internet device (MID) and not as a PC. Of course, there are fears these devices may cannibalize notebooks but by positioning them as MID they are trying to put them into their stand alone market segment or develop them as an extension of their smart phone offerings.

Although bundling computers with internet contracts is innovative, the selling strategy will not be new to ASUSTek or ACER. They have, afterall, been selling their smartphones into this channel for a while now and may therefore leverage the contacts they have made in the sales of the smartphones for the sales of the netbooks.

The netbook revolution may have a long way to go before it runs out of steam.

Digitimes: Asustek works with Orange to release free netbook bundle in the UK

13 August 2008

News from the Notebook Market

Acer is targeting 50% revenue growth in India through the sale of notebooks. The Business Standard writes:

PC vendor Acer expects a 50 per cent growth in its revenue from the Indian market in the current fiscal, a top company official said.

"Our revenue in the last fiscal stood at Rs 1,200-crore. This year, we expect it to grow by 50 per cent to Rs 1,800-crore,' Acer India's Managing Director W S Mukund, said on the sidelines of the launch of Aspire One notebook, the company's first Internet device in the Indian market.

The company was pinning its hope on the newly-launched product, Mukund said, adding that, "Acer is aiming to sell 75,000 units of these notebooks over the next 12-months." In the first month of the launch itself, the company is targeting a sale of 5,000 units, he said.

Compal and other downstream notebook component suppliers are expected to benefit from a new notebook model launched by Dell. The new model will be produced by Compal. China Economic News writes:

Despite a rather conservative outlook for the notebook PC market in the second half this year, Compal Electronics and a number of Taiwanese makers of notebook-PC parts and components are expected to benefit from the rollout of a brand new series of business-use NB PC by Dell Computer, the world`s second largest NB PC vendor.

Michael Dell, chief executive officer of Dell, is scheduled to unveil the new model tomorrow (Aug. 13) in New Delhi, featuring light weight and colorful design, in stark difference from conventional business-use NB PCs, which emphasize function and stability, without much variety in design.

The new model will be contract-produced by Compal Electronics and its magnesium-aluminum alloy case is likely to be supplied by Catcher Technology. Other Taiwanese components and parts suppliers for the model include Shin Zu Shing, Simplo Technology, and Dynapack Battery Pack.

Finally, Trading Markets says notebook sales have surged in China. Trading Markets writes:

China's laptop sales surged 47.5% from a year earlier to 1.897 million units in the second quarters of 2008, showed the data of CCID Consulting, a leading IT market research and consulting company.

The top five computer makers led by Lenovo Group Limited (SEHK: 0992) took 71.4% of the Chinese market.

Dual core processors have become the mainstream configuration for laptops. The hardware tended to have big screens, large capacity, and high definition. VISTA was still unable to beat Windows XP in the operating system market.

Laptops are likely to take the place of desktops in the mounting home computer market, where Dell Inc. (Nasdaq: Dell) was enlarging its share after broadening retail channels, and Samsung was consolidating its foothold after product and price adjustment.

The surge in China will definitely benefit Taiwanese manufacturers. It seems the notebook market has a reasonable future ahead.

The Business Standard: Acer targets 50% revenue growth to 1,200 cr in FY 09
China Economic News: Dell`s New NB PC Will Benefit Compal and Other Taiwanese Makers
Trading Markets: China Laptop Sales Surged 47.5% in Q2

First China Invested Company to List in Taiwan

Forbes reports Rock Mobile may be the first China Invested company to list on the Taiwan Stock Exchange. Forbes writes:

Rock Mobile Corp is likely to become the first China-invested company to list in Taiwan, probably as early as the end of the year, the Economic Daily News reported.

Rock Mobile, which has Lenovo Group Ltd, Siemens AG and Taiwan's Acer group as its shareholders, will apply for emerging-stock status before seeking a listing on the Taiwan Stock Exchange or GreTai Securities Market, the newspaper said, citing sources with Taiwan's Fubon Securities Co Ltd, which has won an underwriting mandate.

Fubon Securities, a wholly owned unit of Fubon Financial Holding Co Ltd (2881.TW), is also offering guidance to several other Taiwan-invested companies on the mainland planning to pursue domestic listings, it added.

Interesting article indeed. The relaxation of regulations between Taiwan and Chinamay result in more companies coming from overseas (China) and listing in Taiwan. This would actually make a lot of sense. Most people I speak to who know the game say the Chinese stock markets are pressure cookers driven by a lot of speculation (well now they are in decline). The benefit of listing in Taiwan I suppose is a more established investing environment with less speculation (although it does happen) and greater stability. I suppose this will make the Taiwan bourse more competitive.

Also since they are listing in Taiwan they may have to have their headquarters in Taiwan and not China (not sure what the regulations on that are though). If this is true then the corporate HQ will offer more employment opportunities to local people as well as increase the tax base for the Taiwanese gvt. and provide the Taiwan gvt. with another taxable revenue stream.

Forbes: Rock Mobile may be 1st China-invested company to list in Taiwan - report

10 August 2008

Bundling Netbooks with Telecom Offerings

ASUSTek and ACER are in talks with Telecoms around the world to bundle their netbooks (low cost PCs) with wireless 3.5G services. The bundling will enable the netbooks to be sold for as little as 100 yen or one Euro. Digitimes reports:

In addition to Asustek Computer's cooperation with Japan-based telecommunication vendors to push out a 100 Yen (US$0.91) Eee PC bundled with 3.5G online services, the company is planning to push out a zero or one Euro (US$1.52) bundle with telecommunication vendors in Europe. Meanwhile, Acer is also planning to follow suit and will push out free netbook bundles as soon as the company solves its processor shortages, according to sources at telecommunication vendors.

Currently, Asustek's telecommunication partners are T-Mobile and TNT in Europe, and NTT Docomo and E-Mobile in Japan. Asustek has cooperated with E-Mobile over the 100 Yen bundle with its Eee PC 701 and the company is currently in negotiations with European telecommunication vendors for new bundles in Europe.

Acer has also talked with several telecommunication vendors for cooperation, which could bring the netbook bundle price down to zero which is the main reason Acer is still confident of achieving its shipments goal of five million units in 2008, the sources believe.

This is similar to the way phone manufacturers bundle their phones with telecom packages. For example my mobile phone was valued at NTD10,000 but on a two year package with my provider it only cost around NTD2,000. The bundling of the netbooks with 3.5G offerings is an impressive and innovative packaging deal that will continue to change the personal PC landscape. It seems this sector has a long way to go before their innovations run out of steam.

Digitimes: Asustek and Acer to cooperate with telcos for low-price netbook bundles

31 July 2008

Acer Sees No Slowdown in Sales

A few days ago in Compal and Quanta Expect Decreasing Demand we noted that executives from Compal and Quanta were becoming pessimistic about future notebook sales. At the time we noted demand for PCs remains strong but that the executives were expecting the declining global economy to have a negative impact on sales. Reuters now reports Acer has seen a 33% increase in sales in Q2 and sees no slowdown in demand. According to Reuters:

Acer Inc, the world's third-biggest PC vendor, said it had no major concerns about effects on its business of an economic slowdown after posting a 33 percent increase in sales in the second quarter.

Sales rose to 124.8 billion Taiwan dollars ($4.1 billion), Acer said on Thursday, while net profit grew 48 percent to 2.92 billion Taiwan dollars, below the average forecast of 3.13 billion Taiwan dollars in a Reuters poll.

Acer is expanding aggressively into emerging markets and through acquisitions in developed markets and had 9.4 percent of the market in the second quarter, behind Hewlett-Packard and Dell, according to research firm Gartner.

Chief Executive Gianfranco Lanci said Acer expected to continue to gain market share in the third and fourth quarters and to grow at about 5 to 10 percentage points above market rates.

Separately, Acer Chairman J.T. Wang said the company expected third-quarter net profit to be higher than the previous three months as the U.S. housing downturn and global inflationary woes had little impact on its business.

"We weren't really affected by the subprime crisis and global inflation problems," Wang told reporters on the sidelines of a business event in Taipei.

"We expect profit to be higher also due to new products being launched after we acquired Gateway."

As the article notes, Acer are focusing on selling into emerging markets hence making them less vulnerable to economic swings in the developed economies. A few years ago a downturn in the US economy would definitely have seen an equivalent downturn in PC demand the US market was dominant but I think more and more companies are diversifying their geographical target markets and are therefore able to hedge against a downturn in any single economy.

Reuters: Acer Q2 sales up 33 pct, no concerns about slowdown